Prescriptions Frequently Asked Questions

How do I order my repeat prescription?

We will issue repeat prescriptions within 48 hours of receiving your request, unless the doctor advises that you need to be seen first. Your prescription has a repeat prescription form attached to it. Please use this form where possible as it reduces the chance of mistakes. There are three ways you can make a repeat prescription request: 1 - Bring your request to the surgery and place it in the letterbox outside, or in the prescription box in the surgery. 2 - Send us your request by post, enclosing a stamped addressed envelope for us to return it to you. 3. Order online using our online services. (If you wish to sign up for our online services then please attend the surgery). 💊 Prescriptions Update 💊 Please note that it is NOT necessary to order your medication early as our service continues at it's normal turn around. Please note that extra issues of repeats cannot be issued during this period.

Can I order a repeat prescription by phone?

No. Please do not try to phone through repeat prescription requests as we need to keep the phone lines clear for urgent medical access and to reduce the risk of prescribing errors.

Can I pick up my prescription from a chemist of my choice?

Yes. Simply fill in the appropriate form at your health centre and this can be arranged. Please note that if you want to collect your prescription from a chemist, three full working days notice is required.

What if I cannot pay for my prescription?

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

What are the current NHS Prescription Charges?

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge. Prescription (per item): £9.00 12-month prepayment certificate (PPC): £104.00 3-month PPC: £29.10 If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. Telephone advice and order line 0845 850 0030 General Public - Buy or Renew a PPC On-line There is further information about prescription exemptions and fees on the NHS website