Welcome to Vida Healthcare
Vida Healthcare is an NHS partnership which provides primary care services for our 31,000 patients at Vida and 4800 patients at The Hollies.
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PATCHS is an online consultation system used at Vida Healthcare Sites. If you are registered at The Hollies please continue to use Accurx.
With the help of PATCHS your health questions are sent to our doctors, who then triage and advise our care navigation team which steps to take next, such as booking in an appointment or sending for blood tests. For more information about PATCHS please click here.
PATCHS has been designed with user friendly accessibility. We understand change can be daunting, to see frequently asked questions about PATCHS please visit PATCHS FAQS.
We will acknowledge and update your request within 24 hours but a full response may take longer and will be triaged on a priority basis.
Once capacity for requests has been reached, you will need to wait until the next form submission session is open. If you have an URGENT medical enquiry, please telephone the practice.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life threatening emergency, please dial 999
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.