Contact Your GP Online Today!
SystmConnect is an online consultation system now being used across all Vida sites. Unfortunately we had to replace the PATCHS system, this is the solution we will be using now.
With the help of SystmConnect your health questions are sent to our doctors, who then triage and advise our care navigation team which steps to take next, such as booking in an appointment or sending for blood tests.
We will acknowledge and update your request within 24 working hours but a full response may take longer and will be triaged on a priority basis.
On any given day we have a capacity set for each request type. Once the capacity for the given request type has been reached, no further requests will be available for that request type until the following day. If you have an URGENT medical enquiry, please telephone the practice.
To view a guide on how to begin using SystmConnect please click the link below:
SystmConnect – Patient’s Guide
To begin using the SystmConnect system please click the link below:
SystmOnline
Non-urgent advice: Having Problems?
NHS App
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices