Official Vida Healthcare Statement regarding the National Cyber Attack on Friday 12th May 2017
During the past few days, from media coverage, you will have been made aware of a global cyber-attack that has affected some NHS organisations.
Vida would like to reassure all patients that patient information is safe.
We have, as a precaution, temporarily turned off Patient Partner, which means that currently telephone appointment booking is not available.
This morning all other systems across Vida sites are functioning fully and staff are continuing to work as normal.
A Fond Fairwell
The Practice wishes to announce the retirement of Andrew Williams on health grounds. We all wish him well for the future
Your Information and Enhanced Data Sharing
You may be aware of some media reporting of increasing concerns about access to patient records under an enhanced data sharing model available within TPP SystmOne. Under the enhanced data sharing model (EDSM) clinicians, and services, involved in your care, can, with your consent access your medical record if they use the same SystmOne clinical system. Rights to access your information are based on their working role and having a valid smart card. Access is auditable.
For more information click here
"Pharmacy 2U"
We are aware that many patients have received material through the post from 'Pharmacy 2U' inviting them to switch to their online prescription service and use the other services offered on their website, instead of obtaining their prescription medication from their local pharmacist. Please be aware that your information has not been provided by the practice, nor has the content of the material been approved by the practice. Concerns relating to this service should be raised with the General Pharmaceutical Council www.pharmacyregulation.org/
Easter Newsletter - Now Available!
With the New Year and Spring now under way take a look at our latest newsletter with some useful information on being healthy and the latest news from our practice's. Click the link to take a look -> Easter Newsletter 2017
Accessibility
If you have a specific information or communication support needs, please let us know. We will do our best to meet these needs.
Friends and Family Tests
Don't forget to fill out our Friends and Family test survey! This survey will allow us to improve our different practices and you can find it on the different practice's pages.
Can't attend your Appointment?
Please let the surgery know If you cannot attend your appointment. Un-used appointments waste on average 1 ½ Dr surgeries a day.