Patient Online or Online Services

This is an NHS England programme designed to support GP practices offer and promote online services to patients, including online appointment booking, access to some records and online repeat prescriptions ordering.

Services available

  • Request repeat medication

  • Update demographic detail

  • Manage appointments

  • Access summary care record data

  • Access medical records

Using these services means that you do not need to attend the practice or ring the practice every time. It is simple to use and a link to the patient portal can be found on the Practice website.

It is also possible to link your online account with the NHS App and the check symptoms and accessing NHS information functionality.

To register for an online account you will need to contact the practice, and ask to be set up for online services and be able to provide:

  • Confirm your details

  • Have a personal email address

  • Verify your identity – at this time by answering questions about yourself, normally you would need to produce ID

  • Be over 13 years old

More information can be found on the Practice Website https://www.vidahealthcare.nhs.uk/ or on the NHS website https://www.nhs.uk/apps-library/nhs-app/

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