This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


SystemOnline (Online Services)

You may have noticed that the SystemOnline (Online Services) platform has changed recently (see below). Please be reassured that this is simply cosmetic and the system is fully functioning and works exactly the same as it did prior to the changes.

 Statement Regarding Patient Partner at Gayton Road and Carole Brown Health Centre 

Please note that our Automated Appointment Line (Patient Partner) was disconnected during the Cyber Attack back in May. This service is still disconnected and as such you will be unable to book appointments through this method.

This will still appear as an option when calling the practice however this will not connect you.

Alternative ways to book are as follows;

 By Telephone (01553 600075) OR  Online through (System One Online Services - please speak to a receptionist about registering for Online Services)

"Pharmacy 2U"

We are aware that many patients have received material through the post from 'Pharmacy 2U' inviting them to switch to their online prescription service and use the other services offered on their website, instead of obtaining their prescription medication from their local pharmacist. Please be aware that your information has not been provided by the practice, nor has the content of the material been approved by the practice. Concerns relating to this service should be raised with the General Pharmaceutical Council

Latest Friends and Family Tests Result's - Available Now!

Official Vida Healthcare Statement regarding the National Cyber Attack on Friday 12th May 2017

During the past few days, from media coverage, you will have been made aware of a global cyber-attack that has affected some NHS organisations.

Vida would like to reassure all patients that patient information is safe.

We have, as a precaution, temporarily turned off Patient Partner, which means that currently telephone appointment booking is not available.

This morning all other systems across Vida sites are functioning fully and staff are continuing  to work as normal.

A Fond Fairwell

The Practice wishes to announce the retirement of Andrew Williams on health grounds. We all wish him well for the future

Your Information and Enhanced Data Sharing

You may be aware of some media reporting of increasing concerns about access to patient records under an enhanced data sharing model available within TPP SystmOne. Under the enhanced data sharing model (EDSM) clinicians, and services, involved in your care, can, with your consent access your medical record if they use the same SystmOne clinical system. Rights to access your information are based on their working role and having a valid smart card. Access is auditable.

For more information click here


If you have a specific information or communication support needs, please let us know. We will do our best to meet these needs.

Friends and Family Tests

Don't forget to fill out our Friends and Family test survey! This survey will allow us to improve our different practices and you can find it on the different practice's pages.

Can't attend your Appointment?

Please let the surgery know If you cannot attend your appointment. Un-used appointments waste on average 1 ½ Dr surgeries a day.

Vida Healthcare is an NHS partnership which provides primary care services for over 37,000 patients at six Norfolk health centres :

  - Carole Brown Health Centre in Dersingham

  - The Hollies Surgery in Downham Market

  - Gayton Road Health Centre in Kings Lynn

  - Fairstead Surgery

  - St Augustine's Surgery

  - Hunstanton Medical Practice

Our mission

“To provide top quality healthcare to patients in a cheerful, relaxed, low stress environment by an efficient, amenable and accessible practice team who are well motivated, with a commitment to personal development.”

Click on the relevant picture to find out more about your local health centre and for details of how to make an appointment 


carole brown downham market Gayton

Carole Brown Health Centre 
St. Nicholas Court
Church Lane
PE31 6GZ
Tel: 01485 500 139

View Website

The Hollies Surgery 
Downham Market Health Centre 
Paradise Road
Downham Market 
PE38 9JE
Tel: 01366 310 301

View Website

Gayton Road Health Centre 
Gayton Road
King's Lynn
PE30 4DY
Tel: 01553 600 075

View Website

Fairstead_Surgery.jpg St.Augustine's_Surgery.jpg HS_Medical_Practice.png

Fairstead Surgery 
Centre Point
Fairstead Estate
King's Lynn
PE30 4SR
Tel: 01553 772 063
Fax: 01553 771 463

View Website

St Augustine's Surgery 
Columbia Way
King's Lynn
PE30 2LB 
Tel: 01553 769 614 
Fax: 01553 769 694

View Website

Hunstanton Medical Practice 
Valentine Road
PE36 5DN
Tel: 01485 532 859

View Website

 disabledaccess qpa IIP


(Site updated 18/01/2018)
Take our survey
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website